Orange County Economic Development

Name of Business:  FLAWLESS spa, wellness, and image

Description of Business:  More than a spa – a center for renewal.  We provide therapeutic treatments and educational workshops for spa, holistic and wellness, and beauty and image.

 What year was your business founded/established?  2012

What made you decide to open your business?  I wanted to be a resource to people, and a place where they could go to get multiple therapeutic and image services in one place. My vision was to have three types of service (spa, holistic, and beauty/image), so that people could find solutions so that they could manage stress, find balance and health, and to present themselves well.  We want to make sure the inner self is nurtured and whole in order to have the resources to be whom they are meant to be.  And we want the outer self to have an image that matches who they are at their core.

What makes your business unique?  We are unique in the specific combination of services we offer.  We’re a combination of a spa, a wellness center, an image consulting firm, and a photography studio!  Our goal is to provide services that treat the inner and outer selves.  We also offer classes and workshops regarding topics about wellness or image.  Many of these are low- or no-cost events designed to educate our clients about the services we offer, or just to have fun.  For instance, we have a clothing swap for those who have cleaned out their closets (whether or not they have utilized our image services), and an “art therapy” type night for people to mingle while they draw or write. And we do informational speaking engagements on several topics, so it is terrific for groups that want to provide a lunch and learn.  The other thing that sets us apart is that we think of our clients as our family members.  Our goal is to provide an experience for our guests, and not “just” a treatment.

What do you wish your local neighbors (potential customers) knew about your business?  That we exist!  We hear all the time, “I didn’t even know you were here!”  We do a variety of marketing activities and events, but we often find that our clients do not know all of the things we offer.  Maybe they come in only for massages, for instance, and have no idea we also offer spray tans or headshot photos.   We continually try to show our clients the wide variety of things we offer so that they don’t have to find it elsewhere.  Usually, our clients that love one service also love the quality of other services once they realize what we offer.

What are your next goals for your business (any exciting expansion plans or new product/services)?  We continue to expand and add treatments.  Specifically, we have additional treatments that we are planning to roll out in the next year or so in the beauty and holistic divisions of the business.  And we are looking at potentially adding an additional location.

How would you spend an extra $100,000?  We would invest it in equipment for the additional services we have planned.  Within the next year, we plan to double our size.

What do you enjoy most about doing business in Orange County?  I love the support of government and community.  It’s also a terrific area for what we do, since people here really care about their health, wellness, and image. 

 Contact Information:

Wendy Solomon, Owner

Address:        901 Willow Drive, Suite 1,
Chapel Hill, NC 27514

Monday, noon – 8:00
Tuesday, noon – 6:00
Wednesday, noon – 6:00
Thursday, 9:00 – 8:00
Friday, 9:00 – 6:00
Saturday, 9:00 – 5:00
Sunday, 9:00 – 5:00
We are also open most holidays

Telephone #: 919-213-1772